Saturday and Sunday
  Sorry we are unavailable 

  Monday - Thursday 10:00 am  til 6:00 pm

  Your Local Cell Doctor
  Friday 10:00 am til 5:00 pm
  613-970-2774

YOUR LOCAL CELL DOCTOR

YOUR LOCAL CELL DOCTOR  

Information you should NO Before
Buying a Used Cell Phone

1. The National Blacklist

A few years back they came up with a new way to try to deter cell phone theft called the National Blacklist. If your phone is lost or stolen you can report it to your carrier with your IMEI number and they will add it to the National Blacklist. This renders the phone useless to any thief and gives you a better chance of getting it back. Another situation where a cell phone could potentially get blacklisted is if a person does not pay their bill with a carrier. If a person for instance gets a huge bill one month that they don't  agree with, and they decide they are not going to pay that bill and sequentially that person sells you the phone within 3 months of  that bill going into overdue status, upon reaching the 3-month grace period, that  phone will also be added to the  blacklist. This means just because the phone works the day you are buying it, doesn't mean it won't get blacklisted later on down the road. I see this happen a lot. The worst part is, most of the time the seller doesn't even know. Good luck getting in touch  with him/her again though. When you purchase a used cell phone in the Quinte are you need to be very cautious of who you deal with, because there is next to nothing you can do to protect yourself against the National Blacklist should you unintentionally purchase one of this status.


2. Make Sure The Cell Phone is Authentic

Knock-off cell phones exist. You need to be really, really careful when buying a new or used cell phone outside of a store because this is actually one of the devices that gets cloned most regularly. It's become more and more of a regular thing to see cloned cell phones come through the shop. I even heard from a customer that one seller went as far as buying an authentic boxes and actually resealing them with fake phones inside of the original box. If you only take one thing away from this, make it this, when purchasing a new cell phone even if its still in the box, make sure you open the box and double check the cell phone model information which can easily be found by a quick search on Google. It is not worth your money if the cell phone is not authentic.


3. iCloud Lock (iPhone Only)

Apple has come out with a great security feature called Find My iPhone. If this feature is activated, even if you wipe and reset the iPhone, you will still be asked for the password to the iCloud Apple ID that the phone is locked to. This is a special iPhone only detail when purchasing a used cell phone. You need to make sure that the person is signed out and has deleted their Apple ID lock which can be done right from the iPhone. If the iPhone is not activated make sure you're somewhere where you can connect to WiFi and activate it before purchasing. Otherwise, the phone will be unusable to you and most times from what we hear, you wont be able to get a hold of the seller. Most people don't even know about this feature and think that when you wipe the phone it will remove the ID automatically, this is incorrect. So please, make sure you take this extra step if you're buying a used iPhone.


4. SIM Card Reader

With 3 differently sized SIM cards we now have something called a SIM adapter. This is a small piece shaped like a SIM card with a placeholder for the smaller SIM card to fit into. You slide this assembly into the SIM tray and the adapter maintains the positioning required for the SIM reader to work properly. It's becoming more often that I see SIM readers with broken pins come in to my cell phone repair shop. I can only account it to these new adapters. Broken SIM reader pins means the phone will not work without repair and SIM trays are labor intensive and expensive to repair. It's a very good idea when you go to buy used cell phone to bring your SIM card with you and make sure the phone will read it.


5. Check For a Carrier Lock

It's always a good idea when you're purchasing a new cell phone to bring your SIM card. In order to make absolutely sure the phone reads the SIM you should make a test phone call to a friends number with your SIM inserted. If you are successful with this the phone is either unlocked or it's locked to the correct carrier. If you take the person's word for it and trust what they say instead of checking for yourself, you are running the risk of buying a phone that will not work for you without further cost involved. To sum up, if you're looking to have your phone work for you right away with no extra cost make sure you buy from a cell phone repair shop you can trust, complete with warranty, and make triple sure it is locked to the correct carrier.


7. Bluetooth Signal

If you have a Bluetooth device, bring it with you and try to pair it with the Bluetooth capable cell phone, or at the very least make sure that the phone will search for and find other Bluetooth devices. To make it easy to remember, just check it along with the Wi-Fi.


8. Cameras

Most people these days like to use their cell phone as their only camera. It's a good idea before you purchase a used cell phone to snap a couple pics and make sure both cameras (front and back) are fully functional. If the phone displays them as clear and working you're good to go! If the camera doesn't appear to be working you can try going into the application manager in your settings and clear the cache for the camera app before diagnosing the cameras faulty. Sometimes the cache gets clogged up and will cause the cameras to stop turning on.


9. Charging Port

You always want to make sure that your phone is going to be able to charge. It's a good idea when you purchase a used cell phone to be somewhere where you're able to plug the phone in and make sure the charging port is functioning correctly. If the charging port isn't working it can cause problems for a lot of other parts that are connected to that piece of your cell phone.


10. Temperature

When the phone is starting to have a problem a lot of times it will start getting too hot if a certain IC on the board is getting too much power or malfunctioning. This is an indication that the phone's life is not going to be too long so while the phone is plugged in and you're testing the charging port you should try to feel on the back and on the screen to make sure that the phone isn't getting overly hot. Obviously because it is an electronic device there's going to be some warmth but it shouldn't be too hot. If you feel like it's getting hot in too many areas it's probably good to avoid that phone unless you have warranty wherever you're purchasing it.